Accelerated technology adoption by HR Teams is becoming critical for them to drive positive business and talent outcomes. Here’s our list of Trending HR Tech tools for 2022 & beyond.
by Sanika Sarmalkar, Junior Consultant- Digital HR, hrtech
Accelerated technology adoption by HR Teams is becoming critical for them to drive positive business and talent outcomes. Enterprise HR teams, which have traditionally resisted investing in any digital initiatives, are realizing the need to leverage HR technology to be more agile and resilient. Hence, it’s not surprising that the HR Technology segment is witnessing a strong surge in popularity and use globally on account of this accelerated technology adoption.
While tracking the HRTech market closely, we’ve seen some emerging patterns based on our interactions with the vendor and consumer ecosystem. Here’s our list of Trending HR Tech tools for 2022 & beyond. You can download the infographic HERE.
1. Category: HRMS
Redefined ERPs: All in One HCM /HRMS Platforms
2022 will see us leap into an integrated and interconnected workplace of the future. HR technology tools that span throughout the employee life cycles and provide coherent access to real-time employee insights across all employment models will prove to be a major asset for any organization.
This will be impossible to achieve if businesses are riddled with data silos that prohibit them from attracting, keeping, and managing the talent required to support their business strategy. Organizations can benefit from all-encompassing solutions that combine enterprise resource planning and human capital management.
HR Tech Tools: Adaptive Pay, BIPO, BrioHR, Cadena HRM Series, Chillsoft.io, Darwinbox, Hreasily.com, Info-Tech Systems, JustLogin, OpensoftHR, Payboy, PayTime, PeopleCentral, PeopleStrong, QuickHR, Rhombus, StaffAny, Swingvy, Talenox, tapplent, Unit4, Unit4 Prosoft, Zimyo.
2. Category: Talent Planning
2.1 Talent Intelligence Platforms
With Skills becoming the new currency and the need for data-driven decision-making becoming critical, Strategic Workforce Planning (SWP) platforms have become an essential tool for organizations to chart the future skills roadmap. The upcoming years will see the emergence of innovative tools that will provide insights into the global demand-supply talent landscape and provide organization-specific insights.
The smart HR technology tools will make it possible to -
- Assess employees for their current skills.
- Forecast future skills needed for business growth.
- Align with the ‘Buy Strategy’.
- Provide early guidance to recruitment teams for making ‘Build’ vs ‘Buy’ decisions.
- Democratize the internal talent marketplace for today’s self-worth aware Gen Z employees.
2.2 Internal Talent Marketplace
Internal talent marketplace tools allow managers to post opportunities for open positions, temporary assignments, skillshare projects, short and long-term part-time projects, mentorships, and for any other initiatives where talent is needed.
These talent marketplace tools then use smart algorithms to match relevant opportunities to employee skill sets and enable organisations to discover the untapped ambitions and abilities of internal employees regardless of what they were originally hired to do.
The talent marketplace platform provides the ability to quickly and easily reallocate existing talent from one part of the company to another, and acts as a strong employee retention feature, especially when employees are looking for new learning and growth opportunities. For example, NASA’s Talent Marketplace tool supports managers in matching talent to tasks.
HR Tech Tools: Phenom
3. Category: Talent Acquisition
3.1 Global Employment Platforms
Global employment platforms help you implement a global talent acquisition strategy to hire the best candidates for the job, regardless of their location. You can hire remote talent and expand internationally even without registering as an entity.
HR Tech Tools: Globalization Partners
Featured case studies: Learn how Ecolex leveraged Globalization Partners for hiring global talent and more such talent acquisition case studies
One of the most dramatic shifts in the recruitment process has been the evolution of the candidate-driven job market. This shift has changed how organizations compete for talent and the nature of their recruitment and assessment processes. Candidates want brief, informative, and engaging hiring experiences and a transparent process too.
All these expectations are transforming the assessment methods and recruitment practices. Unsupervised online testing, computer adaptive testing, mobile assessments and low-effort assessments are going to be the future of assessments.
3.3 DEIB Tools
Most businesses don’t have any measures, targets, or strategies in place to identify and attract under-represented groups for their workforce. Stressing on diversity and inclusion alone is not sufficient. Organizations must develop and implement effective processes to achieve their Diversity, Equity, Inclusivity, Belonging (DEIB) targets. DEIB tech market will see three major shifts:
- In previous years, leaders were especially focused on gender diversity. Going forward it will evolve to include other factors too including race and ethnicity.
- Secondly, social justice movements and conversations around discriminatory workplace practices and behaviors will lead to greater attention to inclusion than ever before.
- Finally, the role of AI in mitigating bias to enhance DEIB metrics will become central.
4. Category: Talent Engagement
4.1 OKRs & Smart Performance Management Systems
A well-operating Performance Management System has an employee-centric approach that helps managers in harnessing the full potential and creativity of the workforce. Specifically, OKRs are business-centric and break down a company’s objectives through clear, achievable, and measurable goals.
Going forward in 2022, Smart Performance Management Systems and OKR tools will help employees identify where their accountabilities intersect with others and construct a detailed plan for collaboration at the start of each performance cycle.
4.2 Employee Listening
Employee listening tools play a critical role in establishing a positive employee experience as employees are keen to play a part in building an incredible workplace culture. New age employee listening tools work in a three-fold innovative manner -
- Giving voice to every employee in a scalable way
- Using intranet to meet employees in the moment
- Gathering feedback at the time of change and upheaval.
HR Tech Tools: Engagerocket
4.3 Data-driven Employee Wellbeing & Mental Wellness Platforms
Since the onset of the pandemic, we have seen several Employee Wellbeing tools (and more specifically Employee Mental Wellbeing platforms) emerge to the rescue of workforces worldwide. These tools have creative features and cater to different dimensions of wellbeing - mental resilience, physical health, and nutrition, financial fitness, and family and community,
Studies show that digital mental health interventions using the web and mobile technologies have consistently demonstrated effectiveness in more than 100 randomized controlled trials conducted over two decades.
5. Category: Talent Development
5.1 Digital Coaching
The global pandemic has highlighted the importance for businesses to adapt quickly to new remote work dynamics. Digital coaching tools are witnessing an increasing demand for democratization of leadership development through coaching. Technology has disrupted the coaching business where organisations are turning to solutions that are highly personalised, accessible, affordable, flexible, and can deliver at scale using AI.
Digital coaching platforms leverage AI-based matching systems to recommend coaches to individual employees based on their learning preferences as well as gender, age, experience, background and topic. These tools also enable communication through video calling and offer personalized coaching for employees across career levels.
HR Tech Tools: CoachHub
6. Category: Talent Operations
6.1 ‘Return to Work’ Management Platforms
When it comes to innovation in the futuristic digital talent operation tools, the list is endless. And we expect it to get even better while making tactical and operational aspects smoother for the HR teams.
- Contactless, digital tracking check-in system: Automated contactless temperature measurement, facial recognition for facility access, contact tracing with attendance management, AI-Based alerts and many other features are now getting integrated into HR systems to facilitate seamless operations.
- Vaccination management: With vaccination tracking becoming critical at workplaces in many countries, such platforms offer workflows to record and manage vaccination status and test results. Ready-to-use pre-built workflows will help businesses remain compliant with the policies.
- Capacity Management: With COVID-19 precautions and safe measure aspects instituted at workplaces, there’s a strong need for compliance solutions that help HR teams in managing office capacity as per government norms. With just a few clicks, businesses can create facilities, set capacity limits, and approval processes to help office space management. They also have pre-built guidelines that can be modified based on prevalent regulations.
HR Tech Tools: Biotemp by Timecentral
7. Category: Total Rewards
7.1 Total Compensation Planning Systems
An effective total compensation system of 2022 and beyond will have three major features:
- Intuitive and informational - For managers and employees to drive adoption.
- Powerful, yet simple - For administrators to troubleshoot any problems.
- Flexible - For managers to change compensation processes as they evolve over time.
HR Tech Tools: Compport
Featured case study: Learn how Dr. Reddy's Labs Leverages Compport to Harmonize Compensation Process
7.2 Earned Wage Access Platforms
Financial wellness through Early Wage Access (EWA) is now a trending topic in employee benefits. The potential of financial wellness in a post-pandemic economy is promising. Employees value having on-demand access to their wages, and thus, more employers are understanding the importance of everyday payments.
When employers choose to offer EWA as a part of employee benefits, it safeguards employees from cyclical debts and provides financial stability, which will help employees to be more productive compared to their stressed counterparts. Thus, offering an earned wage access scheme is an impressive strategy to assist people in better managing their finances.
HR Tech Tools: GetPaid, Jify
Download: A Comprehensive HR Handbook on Earned Wage Access to know more about Earned Wage access.
Featured Case Study: Learn how Crowd streamlines Employee Benefits with GetPaid
8. Category: Talent Analytics
8.1 Organizational Network Analysis (ONA)
A recent study of the people analytics technology market found out that the most mature organizations (those furthest along in their analytics journeys) reported using an average of seven analytics tools, as compared with four tools in the lowest maturity organizations.
HR leaders who are more advanced in their analytics journeys use ONA to gauge ‘difficult to measure’ metrics. ONA analyses factors like participation on internal collaboration networks, email communication patterns, or data from calendaring software to assess how diverse populations are being included in conversations and decision making or being identified as high potentials.
8.2 Conversational Chatbots
Customers now expect a more convenient and immediate way of communicating with businesses. The usual interactions over emails and telephone calls fall short in this accelerated pace of digital transformation brought about by the COVID-19 pandemic. This is where chatbots, which are digital agents, play a critical part as they are readily available 24 X 7 to help customers.
AI chatbots can understand a user’s intent and generate an appropriate response after extracting information from a knowledge base. They can also be designed to complete tasks on behalf of the user, which can significantly boost customer satisfaction. The application for conversational chatbots can now be seen across the entire talent lifecycle, thereby accelerating its adoption.
Featured case study: Read how Singtel leverages impress.ai for automated candidate screening.
Download the 2022 HR Tech Market Outlook Report to know about the Key Market Drivers for HRTech Adoption, Key HRTech Market Trends, HR Skills & Jobs of the Future and much more!
- NASA’s Talent Marketplace tool supports managers in matching talent to tasks.
- Employee Listening Survey. Source: Qualtrics
- People Analytics Software Is Changing the HR Game
About the author :
Sanika Sarmalkar is part of the Digital HR Advisory & Consulting team at hrtech.sg. With a Masters in HRM and a background in creative content writing, she is a HRTech evangelist who aims to encourage Enterprise HR Teams to adopt new-age HRTech solutions, and thereby enable their transition into becoming a Strategic HR Business Partner.