Are you measuring the right talent management metrics?

In this guide, we’ll share the top 21 talent management metrics, with examples to help you get started. Keep reading till the end to explore more.

Transforming HR through Agile Workforce Solutions

Talent Management Metrics: A Quick Overview

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What Is Talent?

Talent refers to the skills, knowledge, and abilities of your workforce. It's the unique combination of traits each employee brings to their role. Some examples of talent include:

  • A software engineer's coding expertise

  • A salesperson's relationship-building skills

  • A manager's ability to motivate and develop their team

Talent is your company's most valuable asset. It's what drives innovation, productivity, and ultimately, business success.

What Are Talent Management Metrics?

Talent management metrics are specific measures used to track the effectiveness of your talent strategies.

They go beyond basic HR metrics like headcount and turnover. Instead, they focus on key aspects of the employee lifecycle, such as:

  • Recruiting top talent

  • Developing skills and careers

  • Engaging and retaining high-performers

  • Planning for future talent needs

Some examples of talent management metrics include:

  • Quality of hire (% of new hires rated as high-performers)

  • Internal promotion rate (% of open roles filled by current employees)

  • Succession readiness (% of critical roles with ready-now successors)

Why Talent Management Metrics Matter?

Tracking talent management metrics helps you make data-driven decisions about your workforce.

By measuring the right things, you can:

  • Identify areas of strength and opportunity

  • Prove the ROI of your talent initiatives

  • Benchmark your performance against industry peers

  • Align your talent strategy with business goals

Now that you understand the importance of talent management metrics, let's dive into the top 21 talent management metrics to track along with examples for each.

Top 21 Talent Management Metrics To Track And Measure

1. Turnover Rate

​Turnover rate tells you how many employees leave your company in a given time period. It's usually measured as a percentage of your total workforce.


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For example, if you have 100 employees and 10 leave in a year, your annual turn over rate is 10%.

Tracking turnover rate is important because:

  • It shows how well you retain employees

  • High turn over is costly due to hiring and training expenses

  • It can indicate issues with employee satisfaction or management

To calculate turnover rate:

  1. Count the number of employees who left in a time period

  2. Divide that by your average number of employees in the same period

  3. Multiply by 100 to get the percentage

Here’s an example:


Time Period

1 year

Employees Who Left

10

Average number of employees

100

Turnover rate

10%

2. Time-To-Fill

​Time-to-fill measures how long it takes to fill an open job position. It's counted in days from when the job is posted to when an offer is accepted.

This metric matters because:

  • Longer time-to-fill means lost productivity

  • It can indicate issues with your recruiting process

  • Reducing time-to-fill saves money

To measure time-to-fill, track:

  • Date job opening is approved

  • Date job is posted

  • Date offer is accepted

  • Number of days between posting and acceptance

For example, if a job is posted on September 1 and an offer accepted on October 1, the time-to-fill is 30 days.

3. Cost Per Hire

Cost per hire tells you the average amount spent to hire a new employee. It includes expenses like:

  • Job posting fees

  • Recruiter salaries

  • Interview costs

  • Background checks

  • Signing bonuses

Monitoring cost per hire is crucial to:

  • Control and optimize recruiting spend

  • Compare costs of different hiring sources

  • Budget effectively for future hires

Calculate cost per hire by:

  • Adding all recruiting costs in a time period

  • Dividing by number of hires made in that period

For instance, spending $20,000 to make 10 hires in a quarter equals a cost per hire of $2,000.

4. Time To Start

Time to start is the number of days between a new hire accepting an offer and their first day of work.

For example, an offer accepted on July 1 with a start date of July 15 is a time to start of 14 days.

This is an important metric since:

  • Longer times can make candidates reconsider or accept other offers

  • It affects how quickly the new hire can start contributing

  • Delays extend the productivity losses of the vacancy

Track time to start by noting:

  • Date offer is accepted

  • New hire's first day of work

  • Number of days in between

5. Employee Engagement

Employee engagement measures how committed and motivated your workforce is. Engaged employees put in extra effort, stay longer, and contribute more.

For instance, a highly engaged employee may:

  • Volunteer for additional projects

  • Collaborate more with coworkers

  • Provide great customer service

  • Share ideas to improve the business

Tracking engagement is crucial because:

  • Higher engagement boosts productivity and profitability

  • Disengaged employees may underperform or leave

  • It reflects overall employee experience and satisfaction

To measure engagement:

  • Conduct regular employee surveys

  • Track participation in optional activities

  • Monitor absenteeism, turn over, and productivity

  • Have managers assess and report on their team's engagement

Example survey question:

Question: Feeling motivated at work?

Percentage

Agree

70%

Neutral

20%

Disagree

10%

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6. Performance Evaluation

Performance evaluation assesses an employee's job performance versus expectations. It's usually done through annual or quarterly reviews.

A typical performance review process includes:

  • Setting goals and expectations

  • Monitoring progress

  • Providing feedback

  • Rating performance

  • Planning development

Performance evaluations matter because they:

  • Hold employees accountable

  • Identify top and underperformers

  • Provide feedback for improvement

  • Inform compensation and promotion decisions

Effective performance measurement involves:

  • Defining clear, measurable goals

  • Regularly tracking progress

  • Offering frequent feedback, not just annual reviews

  • Using consistent rating scales

  • Tying results to rewards and consequences

For example, ratings could be on a 1-5 scale:

Rating:

Definition:

1

Consistently fails to meet expectations

3

Meets expectations

5

Consistently exceeds expectations

7. Training Spend

Training spend is the amount invested in employee training and development. It includes expenses like:

  • Course fees

  • Materials and supplies

  • Instructor salaries

  • Employee time spent training

For example, $50,000 spent on training 200 employees in a year is $250 per employee.

Tracking training spend helps you:

  • Measure your investment in employee development

  • Identify which programs are most cost-effective

  • Ensure training aligns with business needs

  • Compare your spending to industry benchmarks

To calculate training spend:

  • Add up costs of training activities

  • Divide by number of employees trained

  • Analyze trends in total and per-employee spend over time

Metrics:

1st Year

2nd Year

Total Spend

$100,000

$120,000

Employees Trained

500

550

Spend per Employee

$200

$218

8. Talent Mobility

Talent mobility is the movement of employees across different roles, teams, and locations within the company. It includes:

  • Promotions

  • Lateral moves

  • Transfers

  • Temporary assignments

For instance, an employee could:

  • Get promoted to a higher-level position

  • Move laterally to a different department

  • Transfer to an office in another city

Measuring talent mobility is important to:

  • Develop employees' skills and careers

  • Fill talent gaps internally vs. externally

  • Improve retention by providing growth opportunities

To track talent mobility:

  • Record internal job changes and promotions

  • Calculate % of roles filled internally

  • Measure employee tenure before and after moves

For example:

Metrics

1st Year

2nd Year

% roles filled internally

30%

40%

Average tenure before move

2 years

3 years

​Pro-Tip: Higher internal mobility and longer tenure indicates that you’re developing and retaining talent well.

9. Succession Planning

Succession planning means identifying and developing future leaders to fill key roles. This ensures you have the right talent ready when critical positions become vacant.

For example, you might:

  • Identify high-potential employees

  • Provide them targeted training and development

  • Give them stretch assignments to build skills

  • Have them fill in for leaders who are absent

Succession planning matters because:

  • It reduces risks from unexpected vacancies

  • Helps you build bench strength

  • Boosts retention of top talent

  • Saves time and costs of external hiring

To measure succession planning:

  • Track the number of key roles with named successors

  • Monitor progress of succession candidates

  • Measure time to fill vacancies internally

Metric:

Target:

Actual:

% key roles with successors

90%

75%

% successors ready now

50%

40%

Average vacancy days

30

45

10. Paid Time Offs

Paid time offs (PTO) is the number of paid leave days given to employees per year. This typically includes:

  • Vacation days

  • Sick days

  • Personal days

  • Holidays

PTO is an important metric because:

  • It's a key employee benefit

  • Helps prevent burnout and improve wellness

  • Reduces unplanned absences

  • Can be a competitive differentiator

To implement PTO effectively:

  • Clearly define policy in employee handbook

  • Track accruals and balances accurately

  • Encourage employees to use their time

  • Be flexible with requests when possible

For example, a company can have per year PTO policy like this:

  • 15 vacation days

  • 5 personal days

  • 10 sick days

11. Human Resource Development

Human Resource Development (HRD) refers to programs that enhance employees' skills, knowledge, and abilities. Examples include:

  • Formal training sessions

  • On-the-job learning

  • Mentoring and coaching

  • Leadership development programs

Investing in HRD important as it:

  • Closes skill gaps

  • Improves performance and productivity

  • Supports succession planning

  • Boosts retention and employee satisfaction

Measure the impact of HRD by tracking:

  • Training hours completed by employees

  • Improvements in job performance ratings

  • Internal promotion rates

  • Employee engagement scores

For instance:


HRD Program

Employees Trained

Average Performance Rating Increase

Leadership Boot Camp

20

15%

Technical Skills Workshop

50

25%

12. Retention

Retention is the percentage of employees who stay with your organization over a given period, usually a year. It's the inverse of turnover rate.

Example: 90% retention means that 9 out of 10 employees are still there after a year.

Retention is crucial to track because:

  • Replacing employees is costly

  • High turnover can be a symptom of bigger issues

  • Long-tenured employees have invaluable knowledge

  • Strong retention boosts morale and productivity

Calculate retention rate by:

  • Count number of employees at start of period

  • Subtract the number of employees who left during period

  • Divide by starting number of employees

  • Multiply by 100 for a percentage

For example:

Time Period

Year 1

Year 2

Starting Employees

200

180

Employees Who Left

20

30

Retention Rate

90%

83

Then, benchmark your rates against industry averages.

Pro-Tip: Continuously improve your retention rate with targeted strategies based on employee feedback and exit interviews.

13. Exit Interviews

Exit interviews are conducted with employees who are leaving the company. They aim to gather insights about why the employee is leaving and their experience working there.

Exit interviews are important because they:

  • Identify potential issues or areas for improvement

  • Provide valuable feedback for retention efforts

  • Help understand turnover drivers

  • Can prevent future resignations for similar reasons

Best practices for exit interviews:

  • Conduct them with all departing employees

  • Have a neutral party, not the direct manager, lead the interview

  • Ask open-ended questions

  • Look for patterns in responses over time

  • Act on the feedback to drive improvements

Example exit interview questions:

  1. What led you to look for a new job?

  2. What did you like most and least about working here?

  3. How would you describe our company culture?

  4. What could we have done to keep you here?

14. Employee Net Promoter Score (eNPS)

eNPS measures how likely your employees are to recommend your company as a place to work. It's based on their responses to a single question:

For example:

"On a scale of 0-10, how likely are you to recommend our company to friends and family as a place to work?"

Responses are categorized as:

  • Promoters (9-10): Loyal enthusiasts

  • Passives (7-8): Satisfied but unenthusiastic

  • Detractors (0-6): Unhappy and potentially damaging

To calculate eNPS:

  • Subtract % of detractors from % of promoters

  • Result is a score between -100 and +100

For instance, here’s what it would look like:

Response:

Percentage:

Promoters

60%

Passives

20%

Detractors

20%

So, eNPS = 60% - 20% = 40

eNPS matters because:

  • It's a quick pulse check on employee satisfaction

  • Promoters are more engaged and productive

  • Detractors are at risk of leaving

  • It benchmarks your company against others

15. Absenteeism

Absenteeism is the percentage of time employees are absent from work beyond planned time off. It includes both excused and unexcused absences.

For example, if an employee misses 3 out of 20 workdays in a month, their absenteeism rate is 15%.

Tracking absenteeism is important because:

  • High rates can indicate low engagement or morale issues

  • Unplanned absences disrupt productivity

  • It identifies employees who may need support

  • Excessive absenteeism may require corrective action

Calculate absenteeism rate by:

  • Counting number of unplanned absent days in a period

  • Dividing by total number of expected workdays

  • Multiplying by 100 for a percentage


Absent Days

Total Workdays

Rate

5

20

25%

2

22

9%


Pro-Tip: Handle low absenteeism rates among employees through wellness programs, flexible work options, or performance management.

16. Diversity And Inclusion Metrics

Diversity & inclusion metrics help measure the representation and experiences of different groups within your workforce. Key metrics include:

  • Demographics: Gender, race, age, etc.

  • Representation: % of each group at different levels

  • Pay equity: Comparing pay across groups

  • Inclusion: Engagement and retention rates by group

An example metric might be:


Level

% Women

% Men

Entry-level

50%

50%

Manager

40%

60%

Executive

25%

75%

This shows underrepresentation of women at higher levels.

D&I metrics matter because:

  • Diverse teams perform better

  • Equal representation and pay are ethical necessities

  • Candidates seek out inclusive employers

  • It helps identify biases or barriers to address

To measure D&I:

  1. Collect demographic data

  2. Analyze representation at each level

  3. Comparing pay, engagement, and retention across groups

  4. Identify gaps and set goals to close them

For example, after seeing the gender gap above, set a goal to:

  • Increase % of women at manager level from 40% to 50% by next year

  • Achieve this through targeted development, mentoring, and promotion

17. Accounting

Accounting metrics track the financial impact of your talent management practices. Key HR accounting measures include:

  • Revenue per employee

  • Profit per employee

  • Human Capital ROI

  • Workforce costs as a % of revenue

Revenue per employee is total company revenue divided by number of employees.

It measures how efficiently your workforce generates sales.

Tracking accounting metrics is important because:

  • Helps prove HR's value and impact on the bottom line

  • Identifies opportunities to optimize labor costs

  • Enables data-driven decisions about workforce investments

To calculate them:

  1. Partner with Finance to get revenue and cost data

  2. Divide by relevant employee counts

  3. Track trends over time and vs benchmarks

Example Human Capital ROI calculation:

  1. (Revenue - Operating Expenses - Compensation) / Compensation

  2. ($10M - $4M - $5M) / $5M = 20%

This means for every $1 invested in compensation, the company generated $1.20 in profits.

18. Time To Full Productivity

Time to full productivity measures how long it takes a new hire to reach the performance level of a seasoned employee in the same role. It factors in both the new hire's ramp-up time and the time spent by others training them.

For example, if it takes 3 months for a sales representative to hit their quotas consistently, that's their time to full productivity.

Monitoring this metric is critical because:

  • Longer ramp-up times mean lost productivity

  • It measures the effectiveness of onboarding and training

  • Reducing it saves money and drives revenue

To calculate time to full productivity:

  • Define what "full productivity" means for the role

  • Track how long it takes new hires to reach it consistently

  • Factor in the time spent by trainers or buddies

  • Average the results across a group of new hires

19. Skill Gap

A skill gap is the difference between the skills your workforce currently has and the skills your company needs to meet its goals. It can apply to technical skills, soft skills, or competencies.

Some examples:

  • A manufacturer needs more workers with robotics skills

  • A retailer needs customer service reps with social media savvy

  • A hospital needs nurses trained on new medical devices

Identifying skill gaps is important because:

  • They limit your company's ability to execute its strategy

  • Closing them boosts performance and competitive advantage

  • It informs your employee development and hiring plans

To assess skill gaps:

  1. Define the skills needed for each role to support company goals

  2. Have employees self-assess their skill levels

  3. Validate with manager assessments and performance data

  4. Identify the biggest gaps between current and needed skills

  5. Prioritize based on impact to the business

For example:


Skill

Current Skill Level (1-5)

Needed Skill Level (1-5)

Gap

Data Analytics

2

4

-2

Project Management

3

3

0

Python Programming

1

4

-3

In this case, Python programming is the biggest gap to address first.

Close skill gaps through a combination of:

  • Training and development programs

  • Recruiting for missing skills

  • Upskilling or reskilling current employees

  • Talent mobility to shift skills where needed

Pro-Tip: Regularly reassess skill needs as business goals evolve. It helps the business in staying active and competitive in the market.

20. Yield Ratio

Yield ratio is the percentage of candidates who successfully move from one stage of the hiring process to the next. It's calculated at each step, such as:

  • Application to interview

  • Interview to offer

  • Offer to acceptance

For example, if 100 people apply, 20 are interviewed, and 5 get offers, the yield ratios are:


Stage

Yield Ratio

Application to interview

20%

Interview to offer

25%

Overall

5%

Yield ratios are important because they:

  • Measure the effectiveness of your recruiting funnel

  • Identify bottlenecks or high-dropout stages

  • Help forecast hiring results and allocate resources

To calculate yield ratios:

  1. Track number of candidates at each hiring stage

  2. Divide the number who move to the next stage by the starting number

  3. Multiply by 100 for a percentage

Monitor yield ratios over time and by role, department, or recruiter. If a stage has a significantly lower yield than others, investigate why. Some ways to improve yield ratios include:

  • Writing detailed job descriptions

  • Screening resumes consistently

  • Conducting effective interviews

  • Making competitive offers quickly

  • Selling candidates on your company's value proposition

Ultimately, the higher your yield ratios, the more efficient and successful your hiring process will be.

21. Employee Satisfaction

Employee satisfaction measures how happy and fulfilled employees are with their jobs and the company overall. It encompasses factors like:

  • Enjoyment of day-to-day work

  • Positive relationships with coworkers and managers

  • Belief in the company's mission and future

  • Feeling valued and fairly compensated

Tracking employee satisfaction is crucial because:

  • Happy employees are more engaged and productive

  • Dissatisfied employees are more likely to quit

  • It's a key driver of retention and business performance

Ways to measure employee satisfaction include:

  • Annual or pulse surveys

  • Stay interviews

  • Manager check-ins

  • Analyzing turnover reasons

For example, to track employee satisfaction, you can conduct surveys like this:

Survey Questions:

Result Agree %

Would you recommend this company?

75%

Would you stay here for the next 2 years?

60%

Do you find opportunities to learn and grow?

80%

Do you feel valued and recognized?

70%

Best Practices For Talent Management Metrics

Measuring the right talent metrics is key to making informed HR decisions. But it's not just about collecting data.

You need to set relevant metrics, track them consistently, and use the insights to drive business outcomes.

Here are some best practices to get the most value from your talent metrics.

Establish A Metrics Framework

Start by defining which metrics matter most for your organization's goals. Consider factors like your industry, growth stage, and strategic priorities. Some examples:

  • A startup may focus on time-to-hire and quality of hire to scale quickly

  • A mature company may prioritize succession planning and internal mobility

Once you've identified your key metrics, set clear targets and communicate them to all stakeholders. Make sure everyone understands what you're measuring and why it matters.

Leverage HR Technology

Invest in an HR platform that streamlines data collection and reporting. Look for features like:

  • Applicant tracking to measure recruiting metrics

  • Performance management to track productivity and skills

  • Engagement surveys to assess satisfaction and retention risks

Having all your talent data in one place saves time and ensures consistency. You can quickly spot trends and drill down into insights. Plus, many platforms offer benchmarking data to see how you stack up to peers.

Align Metrics To Business Outcomes

HR metrics should also tie directly to overall business goals. For example:

  • If customer satisfaction is a top priority, track how employee engagement impacts it

  • If innovation is key, measure the ROI of learning and development programs

By linking talent metrics to business KPIs, you can prove HR's strategic value. Use data to show how your initiatives drive revenue, profits, and competitive advantage.

Adapt to Organizational Changes

As your business evolves, so should your talent metrics.

Regularly review your framework to ensure it still aligns with your goals. Some scenarios where you may need to adjust:

  • Entering a new market or industry

  • Launching a new product or service

  • Going through a merger or acquisition

  • Experiencing significant growth or downsizing

Be proactive in updating your metrics to reflect the new reality.

For instance, if you acquire a company, you may need to harmonize your metrics and targets.

If you're launching a new product, you may want to track the ramp-up time for the team. By staying active with your talent metrics, you can ensure you’re always measuring what really matters.

Conclusion

Talent management metrics are essential to make informed decisions about your workforce.

In this post, we covered top 21 metrics like turnover rate, cost per hire, talent mobility, and more.

Each metric provides valuable insights into different aspects of the employee lifecycle, from recruiting and development to retention and succession.

Ready to optimize your talent management process? Our hrtech’s marketplace has a wide collection of specific HR software solutions that can help you with effective talent management.