The transformation will focus on bringing all HR tools together with the best products in the HR technology marketplace and unique solutions available within the organization.

by Kamal Pradhan - VP, HR Technology and Operations (SHRM-SCP), Signify Health

Today HR is still seen as an operational function in majority of the organizations. The hire-to-retire cycle still holds in its entirety however a lot has changed over the years in terms of technology and landscape.

Technological transformation has touched every aspect of today’s society with the accessibility to information via mobile devices and somehow HR seems to have fallen behind to embrace it. It’s not that HR has ignored the technology aspect completely and in fact, used robust HCM products from big software vendors like Oracle to SAP that were focused on the enterprise resource planning area more than the employee experience. These systems have evolved in the last 10 years since 2013 with a focus on cloud adoption.

So where is the gap today when it comes to HR making the big leap in technology and being more than just an operational partner?

In my experience, the lack of integration between HR systems and key enterprise tools in Finance, IT, and business tools creates this broken experience for HR practitioners and employees.

HR needs to have a real-time pulse of what’s happening with the employees, managers, and the business.

This is where the technological transformation comes into the picture.

  • An application tracking system (ATS) focused on getting the best talent while providing a seamless experience to the candidates during the sourcing process.
  • An Onboarding experience for employees focused on learning about the culture of the organization rather than the mundane tasks.
  • Easy benefits and payroll services focused on providing employees with top-of-the-line experience.
  • Tools to track real-time employee engagement and pulse throughout the year.
  • Learning and Development based on the employee career path progression in the organization that helps employees’ careers and the organization’s growth at the same time.
  • People Analytics System that can pull insights on talent acquisition, retention, turnover, engagement, and workforce planning metrics in one place.

The transformation will focus on bringing all these tools together with the best products in the HR technology marketplace and unique solutions available within the organization. Another big focus will be the HR data integrity that is governed at each data inception point and provides the true picture of activities in each business area.

With this kind of transformation, HR leadership can make a big impact on the growth and sustainability of the organization while promoting a good culture and better employee experience.

The time has never been so crucial for HR to make this big leap towards change, and this can happen with the help of technological transformation.

About the Author:

Kamal Pradhan, a seasoned HR executive holding the position of Vice President, HR Technology and Operations (SHRM-SCP), is recognized as a visionary in global HR transformation across diverse sectors. With a stellar track record, he has led transformative HR technology implementations spanning manufacturing, agriculture, energy, and healthcare industries. Pradhan is celebrated for championing the adoption of people analytics solutions, providing invaluable insights for business growth. His professional passion lies in leveraging advanced HR technology and operations to enhance organizational impact, focusing on talent attraction, retention, and delivering superior employee experiences. With a professional footprint encompassing companies like Compass Minerals, AMC, Apps Associates, Hallmark, Sikich, Bi-State Development Agency, and Signify Health, Pradhan brings a wealth of expertise and insight to his role.

About hrtech:

Founded in 2018, we are a Singapore-based HRTech Analyst firm dedicated to facilitating Workplace and Workforce Transformations that drive impactful Business and HR outcomes. Our ultimate vision is to empower HR professionals to transform their organizations by seamlessly integrating technology and human-centric approaches.

From our very beginning, we have been committed to building a TECH-DRIVEN and DATA-CENTRIC HR ECOSYSTEM that empowers organizations to achieve successful Workplace and Talent Transformations, while enabling HR teams to evolve into Strategic Business Partners.

At hrtech, we recognize the paramount importance of adapting to the ever-changing demands of the modern workplace. Our unique value proposition lies in automating and digitizing HR processes to initiate a transformative mindset shift. By embracing our ecosystem, organizations can leverage the power of technology to streamline operations, enhance Business and HR productivity and efficiency, elevate employee experiences, and unlock their full potential.

Our comprehensive ecosystem serves as a catalyst for the digital transformation of HR functions, enabling you to optimize efficiency, foster innovation, and cultivate a thriving workforce amidst constant change. To facilitate this transformation and drive organizational success, we operate through our four distinct verticals of Academy, Advisory & Consulting, Marketplace Solutions and Talent OnDemand.

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