Check here for the top AI tools for smart hiring in Singapore and how they can help organizations recruit better quality talent, reduce bias in hiring, and widen the talent pool.

by Mehak Mahajan, Consultant - Digital HR, hrtech

Singapore has a diverse and competitive job market, with a high demand for skilled professionals in various sectors such as finance, technology, healthcare, and education. However, the recruitment process can be challenging, especially when there is a skills gap in the market, making it harder to find suitable candidates for specific roles.

Traditional hiring practices in Singapore involve reviewing resumes, conducting interviews, and reference checks. However, this process can be time-consuming and often does not provide enough information to make an informed hiring decision. Additionally, the human element in the recruitment process can lead to biases, such as unconscious bias based on gender, race, or ethnicity, leading to a less diverse workforce. However, with the rise of artificial intelligence (AI) tools, the recruitment process has become more streamlined, efficient, and unbiased.

Smart Hiring and AI Tools

Smart hiring refers to the use of AI tools to streamline the recruitment process, improve candidate matching, reduce bias in hiring, widen the talent pool, recruit better quality talent, and promote hiring for potential/skills rather than education/experience.

AI tools can help HR professionals screen resumes and job applications more efficiently, conduct assessments, and analyze candidate data to identify suitable candidates. These tools can also reduce bias in hiring by eliminating human biases and promoting diversity and inclusion.

This blog post will discuss the top AI tools for smart hiring in Singapore and how they can help organizations recruit better quality talent, reduce bias in hiring, and widen the talent pool.

The below list are Top AI Tools for Smart Hiring:

  • Paradox
  • Ripplehire
  • Turbohire
  • Xobin
  • Impress.ai
  • Leena AI
  • Interviewer.ai
  • TalentX.ai

Paradox:

Paradox's Olivia is an easy-to-use recruiting automation solution that streamlines the hiring process. Olivia automates tasks such as answering queries, screening, scheduling, and onboarding to expedite the hiring process for organizations. One of the significant advantages of using Paradox is that it can alleviate the workload of HR teams, freeing up their time for more strategic tasks. Typically, recruiting teams and hiring managers spend 80% of their time on manual tasks that Olivia can handle efficiently while providing an excellent experience that candidates appreciate.

“Olivia answers candidates’ questions throughout the hiring process, ensuring that candidates are constantly engaged rather than having to wait for a hiring manager to respond, or wait for an interview to get scheduled. For hiring managers, it gives them hours back in the week to be able to focus on restaurant operations, employees, and customers.”

Alexa Morse - Director, Workforce Planning & Talent Acquisition, McDonald’s

Also Read: Ebook on Conversational AI in Recruitment, to know more about the advanced applications of Conversational AI in Recruitment.

RippleHire:

RippleHire is a powerful talent acquisition solution with features like gamified referral and talent acquisition cloud platform. With features like resume parsing, job-candidate matching, candidate engagement and vendor management, RippleHire can help hire across remote locations, give access to better quality talent, reduce TAT for hiring and improve offer to joining ratio. The job-candidate matching feature utilizes Natural Language Processing to streamline sourcing by matching candidates with specific roles, presenting a targeted list of ideal candidates to the hiring team.

Also Read: The Ultimate Guide for Choosing and Evaluating Your ATS Vendor

TurboHire:

TurboHire is an AI-powered recruitment platform that uses natural language processing (NLP) to match candidates with job requirements. TurboHire can help to reduce bias in the recruitment process by identifying the most qualified candidates based on their skills, experience, and potential. The platform can also automate tasks such as resume screening, interview scheduling, and candidate feedback. One of the notable benefits of TurboHire is that it can help to widen the talent pool by identifying candidates who may have been overlooked through traditional recruitment methods.

Xobin:

Xobin Assessment Platform is an online assessment tool that helps organizations automate their screening and shortlisting process to ensure the best candidate is selected for the role. The platform offers validated pre-hire assessments, video interviews, and psychometric evaluations to assess candidates' skills and culture fit. With over 500 pre-built tests and a constantly refreshed question bank, the platform is ideal for university recruitment, technology hiring, sales, marketing, and analytics skills. Advanced AI-powered proctoring enables customers to detect cheating and receive a clear and concise report with a recommended or not recommended result. The platform also includes a video interview feature, 360-degree employee performance evaluation, custom API integrations, an applicant tracker, and transparent pricing. Xobin is suitable for growth-stage startups and enterprises looking for an all-in-one platform with a recruiter-friendly interface.

Impress.AI:

impress.ai is a recruitment platform that operates autonomously, minimizing the need for human involvement. The platform leverages conversational bots that conduct interviews, engage with candidates, and efficiently shortlist them, working around the clock, and at scale. Additionally, it reduces human bias by concealing information that could potentially sway human reviewers.

The platform was developed to assist your team in automating the recruitment process, promptly connecting with qualified candidates, and prioritizing what is essential - locating the ideal candidate in a shorter period.

Leena AI:

Leena AI is a cutting-edge virtual assistant designed for employees that enables organizations to establish digital-first employee experiences. Utilizing conversational AI, it promptly addresses employee inquiries and requests, and it is capable of supporting more than 35 languages. By using Leena AI, businesses can do away with employee-focused teams responsible for answering policy-related queries, managing employee tickets, generating employee documents as needed, and knowledge management. As a result, employees can now concentrate on high-value productive activities, since they are freed up from these tedious tasks.

Interviewer.ai:

Interviewer.AI is an advanced asynchronous video interview software designed to expedite and enhance the candidate screening process for businesses. With Explainable AI at its core, the state-of-the-art software pre-screens and shortlists candidates, allowing you to access the most qualified talent available for the position you're seeking to fill. By leveraging this cutting-edge smart video interview software, you can eliminate unnecessary pre-interviews, freeing up more time to concentrate on your company's growth. The software employs top-tier AI hiring technology, analyzing key factors such as psychological and technical aspects, to provide a comprehensive understanding of potential candidates.

TalentX.ai:

TalentX.ai specializes in developing innovative AI/Machine Learning products designed specifically for the HR community, revolutionizing traditional HR practices. The company's flagship product is Asia's first AI-powered offer management platform, aimed at assisting businesses in confidently converting technology candidates into employees. During the recruitment process, the offer stage is one of the most crucial but is frequently overlooked by many companies and vendors, including prominent HRIS/ATS players. TalentX.ai's offer management platform addresses this gap, empowering businesses to streamline their recruitment process and enhance their candidate experience.

Example of Companies and Industries in Singapore Using AI Tools for Smart Hiring

Several companies and industries in Singapore have successfully implemented AI tools for smart hiring, including:

1) UOB: The recruitment team at UOB was dedicating an enormous amount of time and effort to schedule interviews, analyze resumes, and identify suitable candidates for the required positions. Therefore, the team decided to search for a new solution that would improve the efficiency of their day-to-day tasks. They aimed to streamline the recruitment process by integrating a conversational assistant. After a rigorous selection process, UOB selected Paradox. Using Paradox, candidates were able to quickly apply using Whatsapp, automatically schedule interviews and easily complete the application process. Through its accomplishments, UOB was awarded the Human Resources HR Excellence Award for Excellence in Recruitment in 2019. The award recognized UOB's achievements in the following areas:

  • 50% of candidates rated their experience positively.
  • A 16% reduction in time-to-hire.
  • A 15% increase in application-to-offer conversion.
  • A 96% increase in offer acceptance rate.

Read the full case study of UOB and Paradox here.

2) Mphasis saved one million dollars by adopting RippleHire's digital recruitment process. They switched from an outdated and glitchy Applicant Tracking System to RippleHire's cloud-based solution, which streamlined recruitment with features like bulk profile parsing and automated email notifications. RippleHire's solution also addressed compliance challenges and allowed external partners to submit profiles and track candidate status in real-time. Insight widgets, calendar sync, and real-time employee referral status improved Mphasis's cost to hire, candidate experience, quality, and time to hire.

Read the full case study of Mphasis and Ripplehire

Best Practices for Using AI Tools in the Hiring Process

1. To make the most of AI tools for smart hiring, organizations should:

  • Define clear hiring objectives and requirements.
  • Select AI tools that align with their hiring objectives and requirements.
  • Set clear criteria for candidate assessment and ensure that AI tools are calibrated to these criteria.
  • Train HR professionals and recruiters on how to use AI tools effectively and ethically.

2. Use AI tools in combination with human judgment and decision-making. Use AI tools as a supplement to, rather than a replacement for, human decision-making.

3. Monitor and evaluate the effectiveness of AI tools regularly.

4. Train HR teams on the use of AI tools to ensure that they are used effectively.

5. Monitor the performance of AI tools and make adjustments as necessary to improve their effectiveness.

Conclusion

Overall, AI tools can help companies in Singapore achieve smart hiring by streamlining the recruitment process, improving decision-making during hiring, and facilitating human interactions rather than completely replacing recruiters and hiring teams. Companies that adopt these tools will be better positioned to compete for talent in the highly competitive Singapore job market.

AI in HR Adoption Case Studies:

About the Author:

Mehak Mahajan is an ardent HR enthusiast who believes in the immense power that every HR holds to make a difference not just in the professional life of people around them, but rather transform their overall growth, learning, life goals, lifestyle, and achievements. Through her role as an HR Consultant at hrtech.sg, she aims to enable application of technology across organizations struggling with their HR functions. She is a certified Six-sigma green belt with an MBA in Human Resources from the Indian Institute of Management, Ranchi, and has over 3 years of experience in HR and technology.​​

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